Store Policy
All Sales Are Final
At Marie Gems, we pride ourselves on providing the highest quality moissanite jewelry. To maintain our exceptional standards, all sales are final. We encourage our customers to review their orders carefully before completing the purchase, as we do not offer returns or exchanges.
Quality Assurance
Your satisfaction is our top priority. To ensure that every piece meets our rigorous quality standards, we take detailed videos of each order as it is packaged. This thorough quality control process guarantees that your jewelry arrives in perfect condition. All jewelry comes with certification pamphlet explaining in great detail the information about your moissanite stone.
Order Processing
Please allow up to 10 business days for order processing before your items are shipped. Each piece of jewelry is carefully crafted and inspected to meet our exacting standards, which may require additional time. We appreciate your patience and understanding as we work to deliver your exquisite jewelry.
Shipping Information
Once your order has been processed and shipped, you will receive a confirmation email with tracking information. Shipping times may vary depending on your location.
At Marie Gems, we pride ourselves on providing the highest quality moissanite jewelry. To maintain our exceptional standards, all sales are final. We encourage our customers to review their orders carefully before completing the purchase, as we do not offer returns or exchanges.
Quality Assurance
Your satisfaction is our top priority. To ensure that every piece meets our rigorous quality standards, we take detailed videos of each order as it is packaged. This thorough quality control process guarantees that your jewelry arrives in perfect condition. All jewelry comes with certification pamphlet explaining in great detail the information about your moissanite stone.
Order Processing
Please allow up to 10 business days for order processing before your items are shipped. Each piece of jewelry is carefully crafted and inspected to meet our exacting standards, which may require additional time. We appreciate your patience and understanding as we work to deliver your exquisite jewelry.
Shipping Information
Once your order has been processed and shipped, you will receive a confirmation email with tracking information. Shipping times may vary depending on your location.